Local Chambers of Commerce across Ireland are essential to the sustained economic growth of our country. With their finger to the pulse of our local businesses, Chambers act in the interests of their members and their communities as well. It is through our past work with local Chambers that we have seen that by providing their members the tools to both measure and educate towards a level of excellence that wonderful things can happen.
We work with Chambers of Commerce in Ireland to create excellence with their members by creating training packages that benefit the entire community.
Our workshops explore the concepts of customer service excellence employing a mix of theory, interactive team games, case studies and self-assessment. This gives the participant a solid grounding which they can then bring back and implement in their own businesses.
We specialise in the Retail, Hospitality and Professional Services sectors and have had extremely positive feedback from existing and past clients, including Chamber members from around the country.
We can tailor our workshops to suit your town’s requirements. Benefits include a clear return on investment when it comes to quality, relevant training. Feedback from previous and existing clients, including Chambers of Commerce, has proven a direct link between our methods and service delivery improvements across the board. Our business clients have reported a marked increase in profit due to repeat business and lower customer acquisition costs via referrals from satisfied customers.