Case Study Tag

02 Oct Customer Experience Case Study: Foodie Towns Competition

Fáilte Ireland have strongly indicated the direction they believe will enhance Irish tourism in their latest publication ‘Enhancing Irish Food Experiences’. While this document does centre on food tourism, the essential points apply to the wider spectrum of the hospitality sector. They believe that the focus of customer service should be the customer experience - the interaction with not only the individual businesses, but the area, staff, products, suppliers and more.
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