Training doesn’t have to be complex or demanding….it is however hugely important in the delivery of customer service. We use training methods and concepts which were used at the London Olympics which have of course received high satisfaction ratings.
Our area of experience is in Hospitality,Tourism and Retail yet not exclusive to that. The training programmes are all designed to maximise the management and staff engagement and the solutions come from within. This ensures maximum buy-in and a much more effective training outcome.
Every customer or client who approaches us regarding Training and Development will be ensured of a programme proposal which is all about their business offer and not some off the shelf training. We take the training of customer service seriously .
Contact Charlie on 085 761 6749 to discuss Training programmes to suit your business, festival, event, town or venue.